Windows 7 hangs up during shutdown

Report abuse. Details required :. Cancel Submit. The Windows Firewall is adequate for most people. Get recommendations from family, friends, colleagues. Step 5. Reboot PC and Windows 10 will automatically install uninstalled drivers with the latest version.

Some apps and programs such as Chrome browser etc may still run in the background and cause Windows 10 shutdown stuck error, which will prevent the system from shutting down properly.

Under System heading, untick the box next Continue running background apps when Google Chrome is closed. Solution for Windows 10 Reset Stuck Issue.

Screen Recorder. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 7 Performance. Sign in to vote. I bought a new laptop with Vista installed. However I was entitled to a free upgrade to Win 7 Vista was working fine at this point. After the upgrade I'm unable to shutdown the laptop, because the screen hangs at the 'shutting down' stage. The only way to restart it is to a hard shutdown.

Win 7 works ok when switched on it is only the shutdown bit that is frustrating. Please advise? Wednesday, February 24, PM.

Hi Phil, Please first apply this Hotfix and see if the issue can be resolved: You cannot make a computer that is running Windows 7 shut down or sleep However, if the issue persists, please check if it occurs in Safe Mode Restart computer, press the F8 key when the boot menu pops up, select [Safe Mode], and boot up. Regards, Linda. Friday, February 26, AM. The fix is as follows: Create a. For More Information and help click here.

Thursday, February 25, AM. Some info that may be useful. Hope this helps at least one person. Wednesday, May 19, AM. Tuesday, June 21, PM.

Hi, Install the powerful antivirus program and perform a full system scan. There might be available a lot of virus scanner and spyware detector. That would help to remove the viruses and malware from the system.

Then close all the opened programs in your system. Also cheek the registry, whether it is corrupted or not. Registry is an important part, so ensure that the registry is not damaged.

Wednesday, July 13, AM. Make sure to check the power supply and ensure that the power going into the motherboard is OK. If there is a lot of dust in the system, use some compressed air and clean it out good.

For example, if you have a DVD drive s , then go ahead and disconnect them from the system internally. Try to boot up now and see if you can get past the hanging screen. If you have it attached to your computer during boot up, it can sometimes try to use that as a boot device and fail. Go ahead and disconnect any peripherals attached to the computer.

A lot of those KVM switches use USB and for whatever weird reason, it can cause problems with the boot process on certain machines. Try enabling and disabling this feature and try to restart your computer.

If so, change it to IDE. If you get back into Windows, you can then do a system restore, etc. You can clear out the CMOS in several ways including pressing a button on your motherboard, changing a jumper setting, etc.

You will need to perform a Google search for your particular machine to find out how to clear the CMOS. As a last resort, you can try using some spare parts if you have any and replace as much as you can: graphics card, sound card, hard drive, etc. Note that the first thing to try is to restart the computer in Safe Mode and then perform a shutdown. If the computer hangs while shutting down in Safe Mode, it could be a hardware issue.

There are a few hotfixes that Microsoft has released that pertain to this exact issue and therefore could solve your problem without you having to do anything. One client had 7-zip installed and it was causing Windows 7 to hang on shutdown.